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Privacy and Confidentiality

Welcome to the Click2Pepsi App. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting Click2Pepsi App, you accept the practices described in this Policy.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

Information We Collect

When you sign up and place an order on our app, we collect and process certain personal information necessary for order processing and providing our services. The personal information we collect may include:

Personal Information:

Name: We collect your name to personalize your experience on the Click2Pepsi App and to address you appropriately.

Email Address: We collect your email address to communicate with you regarding your account, orders, and important updates.

Use of Information:

We use the collected information to process your orders, provide services, and communicate with you about your account and orders.

We may analyze data for research purposes, such as understanding user preferences and improving our app and services. Please note that any statistical analysis we perform will ensure your anonymity.

Marketing Communications:

With your explicit consent, we may send you information about our products, promotions, newsletters, and other relevant updates. You have the right to opt out of receiving these communications at any time.

Data Disclosure

We may disclose your personal information in the following circumstances:

Business Transfers:

In the event of a sale, merger, acquisition, or transfer of our business or assets, we may disclose your personal data to the prospective buyer, seller, or other involved parties.

Legal Obligations:

We may disclose your personal data if required to comply with applicable laws, regulations, legal processes, or governmental requests.

We may also share your information to protect our rights, property, or safety, and that of our customers and others. This includes fraud prevention, credit risk reduction, and enforcing our Terms of Use and other agreements.

Other uses of your Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties.

We may also send you other information about us, the app, our other websites, our products, sales promotions, our newsletters, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information, please click the “unsubscribe” link in any email that we send to you, or follow the unsubscription process as detailed in the email.

We may further anonymize data about users of the app generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the app or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Disclosure Of Your Information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

Data Disclosure

We may disclose your personal information in the following circumstances:

Business Transfers:

In the event of a sale, merger, acquisition, or transfer of our business or assets, we may disclose your personal data to the prospective buyer, seller, or other involved parties.

Legal Obligations:

We may disclose your personal data if required to comply with applicable laws, regulations, legal processes, or governmental requests.

We may also share your information to protect our rights, property, or safety, and that of our customers and others. This includes fraud prevention, credit risk reduction, and enforcing our Terms of Use and other agreements.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If HBL’s business or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of HBL, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 Competitions

For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

 Third Parties and Links

To provide our services effectively, we may engage trusted third parties, including our group companies, agents, subcontractors, and service providers. These parties assist us with various tasks, such as product delivery, payment processing, data analysis, marketing, and customer service. We ensure that these third parties are contractually obligated to handle your personal information securely and in accordance with applicable laws and regulations.

Additionally, our app may contain advertisements of third parties and links to other websites or framed content from other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites. This Privacy Policy applies solely to the Click2Pepsi App. We encourage you to review the privacy policies of any third-party sites or services you visit.

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The app may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Cookies and Tracking Technologies

To enhance your experience on our app and improve its functionality, we use cookies and other tracking technologies. Cookies are small text files stored by your web browser that allow us to recognize your device and gather certain information when you use our app. These technologies enable features such as the “basket” functionality and help us provide a more personalized experience. Please note that accepting cookies is not mandatory for visiting our app, but it may limit certain features and functionalities.

The acceptance of cookies is not a requirement for visiting the App. However we would like to point out that the use of the ‘basket’ functionality on the App and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site/App and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the App (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the App. If you want to find out more information about cookies, go to https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html.

 This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings, however please note that if you do this you may not be able to use the full functionality of this App. By using this App, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the app, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer/mobile.
 

Your rights

If you are concerned about your data you have the right to request access to the personal data, which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

You have certain rights regarding your personal information, including the right to:

1: Access and Correction:

Request access to the personal data we hold about you and seek corrections of any inaccuracies free of charge.

2: Marketing Communications:

Opt out of receiving marketing communications from us. You can unsubscribe by following the instructions provided in the emails or app notifications.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates through the app or other means. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [insert contact information].

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